Question 1

What services do you provide?

Accepted Answer

I offer three main billing tiers (Core, Enhanced, and Advanced) that include claim submission, payment posting, and monthly reporting. Enhanced and Advanced tiers also include support hours for payer calls, denials, and benefits verification. I also offer practice management support, billing assessments, and A/R cleanup projects. See full services and pricing here.

Question 2

Do you handle credentialing?

Accepted Answer

Not at this time. I focus exclusively on claim-level billing support and payer resolution.

Question 3

Do you work with therapists, ABA providers, or other specialties?

Accepted Answer

Yes. I primarily work with ABA practices and providers, occasionally work with speech/occupational/physical therapists, but I’m open to expanding into other specialties that bill through commercial insurance.

Question 4

Do you offer reporting or financial summaries?

Accepted Answer

Yes. You can choose ongoing, real-time reporting (updated and provided monthly) or request one-off quarterly or annual reports. Reporting is an optional add-on service.

Question 5

How do you handle complicated/ongoing claim issues?

Accepted Answer

If a claim requires deeper analysis—such as a complex denial, confusing remittance advice, or multi-claim adjustment—I offer Advanced Claim Investigation at a time-based rate. Payer phone calls are billed separately at the same per-increment structure.

Thrive Claim Solutions

FAQ

Frequently asked questions

What services do you provide?

Do you handle credentialing?

Do you work with therapists, ABA providers, or other specialties?

Do you offer reporting or financial summaries?

How do you handle complicated/ongoing claim issues?

thrive claim solutions